Shipping & Returns

Shipping & Handling Costs Schedule:

We ship via UPS, which only delivers to commercial or residential addresses.
No PO Boxes.

To contiguous state:
Ground: Orders under $55 = $7. Orders $55 or more = FREE
2nd Day: $20
Next Day: $35

To Hawaii, Alaska & US Territories:
Ground: $15
2nd Day: $35
Next Day: $50

We generally DO NOT ship outside the United States except for Canada. For all international shipments, please contact us prior to placing the order.

Return & Exchange:

To return or exchange a product purchased directly from us via website, phone or fax, please call 800-932-0168 or 212-221-4600 or email to obtain a RMA number (Return Merchandise Authorization).

All returns and exchanges must be returned within 30 days of the purchase date, and shipping and handling are not included in the refund amount. Refunds will be processed within 15-21 days against the original method of payment. Regent Bond Inc reserves the right to change the policy at their sole discretion.

Once you have obtained the RMA number, please ship well packed products to:
Regent Bond Inc
C/O Returns
1123 Broadway, Suite 1217
New York, NY 10010

You are required to pay return shipping. 

If you have purchased the product from one of our retailers, please return to the original place of purchase.